FAQs & Contact Info

What is the processing and shipping time?

For Energy Jewelry:

Your order will be processed within 2-5 business days. Shipping can take up to 4-9 business days. (Please expect further delays due to Covid-19.)  

For Energy Pieces (resin):

Your order will be processed in 1-2 weeks. Shipping can take up to 4-9 business days. (Please expect further delays due to Covid-19.)  

What materials are used?

bodyAMMO only uses true ethically-sourced gemstones. All accents (gold, silver, rose gold etc) are all plated metals and may turn over time. 

bodyAMMO home piece are made from resin.

How do I care for my jewelry?

A bit of love can go long way. 

Follow these simple steps to keep your pieces looking their best:

1. Avoid direct contact with beauty products such as perfume, hairspray, sunscreen, deodorant and makeup.
2. Always remove your jewelry before swimming, bathing or showering.
3. Store each piece separately in their provided bags. 

We are committed to producing top quality jewelry with superior plating thickness. However, if your jewels are exposed to the products or water listed above, some tarnishing may occur.

How do I care for my resin pieces?

Avoid direct sunlight for pieces that are clear or white.

 Can I change my order?

Please contact hello@bodyammo.ca as soon as possible. We will do our best to accommodate you. However there is no guarantee that any changes can be made.

Can I return my order?

Unfortunately we are unable to offer refunds once you have placed your order, as all orders are custom made. 

Can I exchange my product?

We apologize, but we do not offer exchanges. 

My items arrived damaged, what should I do?

Please contact bodyAMMO within 48 hours of receiving, so we can take care of it for you.

  

Any other questions feel free to email us: hello@bodyammo.ca